Delete Your Account
You can permanently delete your NexusDigest account and the personal data associated with it at any time. This page explains how.
Option 1 — Delete from inside the app (fastest)
If you can sign in to your account, you can delete it yourself in a few clicks:
- Open NexusDigest on the web or in the Android app.
- Sign in to the account you want to delete.
- Open Settings (account menu in the top-right, or go directly to Settings).
- Scroll to the Danger Zone section and choose Delete Account.
- Type
DELETEin the confirmation field and confirm.
You must be signed in for this link to open the delete control.
Option 2 — Email us to request deletion
If you can't access your account (for example, you lost access to your sign-in email), you can request account deletion by email. Send a message from the email address associated with your NexusDigest account to:
contact@nexusdigest.ai
Subject: Account deletion request
Include the email address you signed up with so we can locate and verify the account. We aim to action requests within 7 business days.
What gets deleted
When you delete your account, the following data is permanently removed:
- Your account profile (email, name, authentication identifiers).
- Your preferences and settings (topics, categories, dark mode, etc.).
- Your reading history, saved items, and interaction data tied to your account.
- Your feedback submissions, comments, and in-app reports.
- Your email digest subscriptions.
What may be retained, and for how long
A small amount of data may be retained for a limited time where we have a legitimate business or legal reason to do so. We minimise this to only what is necessary.
| Data | Reason | Retention |
|---|---|---|
| Deletion request record | Audit / compliance evidence that the request was honoured | Up to 12 months |
| Aggregated, anonymised analytics | Cannot be linked back to you; used for product metrics | Indefinite |
| Transactional records (if any) | Tax and accounting obligations | As required by law |
Full account deletion (Option 1 or Option 2 above) completes within 30 days of your request, per our Privacy Policy.
Questions
If you have questions about deletion, your data, or any of the rights described in our Privacy Policy, contact us at contact@nexusdigest.ai.